monday workflows

    monday Workflows (AI)

    Intelligent automations with AI building blocks – generate text, categorize and analyze.

    AI Building Blocks for Workflows

    Enhance your automations with intelligent AI actions.

    AI Text Generation

    Generate emails, descriptions and summaries automatically as part of your workflows.

    Sentiment Analysis

    Automatically analyze customer feedback, support tickets and messages for sentiment and priority.

    Auto-Categorization

    Incoming items are automatically categorized, tagged and assigned to the right team.

    Smart Triggers

    AI-based triggers detect patterns and start automations based on context.

    Data Extraction

    Extract relevant information from texts, emails and documents automatically into board columns.

    Intelligent Routing

    Items are automatically assigned based on content, priority and team capacity.

    Use Cases

    Support Ticket Triage

    Incoming tickets are automatically sorted by sentiment and category and assigned to the right agent.

    Content Creation

    Automatically generate drafts for social media posts, newsletters or product descriptions from board data.

    Lead Qualification

    New leads are automatically analyzed, scored and assigned to the matching sales representative.

    Feedback Analysis

    Customer feedback is automatically categorized by topic and trends are detected.

    FAQ

    Frequently Asked Questions

    AI in your workflows?

    Discover how AI workflows transform your processes – or let us advise you.