Data Workflow Automation for Leitz Cine with Knots Studio

Initial Situation

Leitz uses monday.com to manage internal customer and order data, while a separate database powers the website's Rental Locator – a feature that helps filmmakers find the nearest available equipment. Until recently, two employees were manually transferring data between these systems.

• Error-prone – even a single typo could prevent a customer from accessing critical contact details
• Time-consuming and inefficient
• A bottleneck that kept skilled staff from focusing on higher-value work

Why Knots Studio?

For this project, we chose Knots Studio as the automation platform. Knots Studio specializes in data workflows within the monday.com ecosystem, offering a flexible, visual interface for building complex automations – no code required, but with the depth enterprise clients need.

Technical Implementation

The solution bridges Leitz's internal monday.com setup and the external website system:

• Automatic export of sales-related customer data from monday.com
• Structured delivery of data to the external system powering the Rental Locator
• Real-time updates with zero manual involvement
• Consistent, error-free information for customers and internal teams alike

Results in Detail

After launching the automation, Leitz reports significant improvements:

• Eliminated manual data entry, reducing the risk of costly errors
• Instant updates to the website – customers always see current availability
• Employees spend less time on routine updates and more on creative, high-priority work
• Improved customer experience, especially in time-sensitive production environments

What's Next

Building on this success, Leitz is already planning further automations – including document workflows that will make key files available to customers directly via the website.